
What to do when a trial login fails
First establish whether the player accepted the account details, the account is within its trial window and the service address was copied correctly. These are.
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Practical help with players, home networks, picture and sound, account care and reseller operations.
SIX GUIDES PER PAGE

First establish whether the player accepted the account details, the account is within its trial window and the service address was copied correctly. These are.
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A successful trial proves that the tested account and setup worked under the conditions you used. It does not prove every device, programme, future network.
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Before purchasing after a trial, ask whether the paid term will extend the tested account or create a new account. Keep the trial reference and chosen term in.
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Find the account message or order record from the service you purchased, rather than using a password from the television's app store or the player publisher's.
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An expired account needs confirmation of its term and renewal status, not a change to the television's date. Look for an explicit expiry or account message and.
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Moving to another device begins with the account's permitted usage and login format. Confirm those conditions before copying details to the new screen,.
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