Choose a picture mode that preserves the source aspect ratio. Stretched faces or circles that look oval indicate a geometry problem, not necessarily a bad stream. Check both the player’s fit mode and the television’s picture-size setting, especially when an external box is involved.
What matters here
Black bars can be correct when the programme shape differs from the display. Filling the entire screen may crop the picture or distort it. Test a familiar scene and change one scaling control at a time.
Work through these checks
- Check whether the player uses fit, fill, zoom or stretch.
- Select a proportion-preserving option where available.
- Inspect the TV’s aspect-ratio setting if distortion remains.
- Compare another programme to establish whether the issue is source-specific.
Avoid this mistake
Do not eliminate every black bar at the cost of cropping subtitles or changing people’s proportions.
How to judge the result
The intended result is an undistorted image with important picture and caption information visible, even if that leaves unused screen space.
Sources & further reading
www.lg.com · us/support/help-library/lg-tv-picture-doesnt-fit-on-screen--20154713290539
References describe the device or technology. They do not establish Hot IPTV content availability. This guide is based on documentation; it is not a hands-on service test.
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Published 29 October 2026 · Hot IPTV editorial team · How we write and update guides