Mediacorp directs viewers to sign into login.mediacorp.sg or use a signed-in app’s Profile, Account or Settings and Manage meconnect account. Choose Delete Account on the account page, complete the requested one-time-password check and confirm deletion. Inspect the resulting account state after that final confirmation.
Identify the account that should be deleted
Check the name and email shown by the signed-in account. A household may use different identities on its phone and television. Select the account whose access should end before opening a permanent account action. Signing out of a shared screen is a separate session task.
Mediacorp’s FAQ gives the account-management route from mewatch, melisten, merewards, CNA, 8world and other apps. Use the account details after following that route to confirm the intended identity. The service from which you opened settings is one part of the record.
Choose either documented entry point
| Starting point | Path |
|---|---|
| Web | Sign into the official meconnect portal |
| Mediacorp app | Sign in, open Profile / Account / Settings and choose Manage meconnect account |
Complete the account action
- On the meconnect account page, choose Delete Account.
- Read the current confirmation and consequences displayed there.
- Complete the requested one-time-password verification using the details shown in the official process.
- After verification, confirm deletion if it still matches the intended decision.
- Inspect the resulting screen or confirmation for the account action.
Recognise a request still in progress
A viewer who opens Delete Account and leaves the screen to obtain the code has reached an intermediate step. Return to the official account page to finish verification and the final confirmation. Use the resulting state to determine whether the account action completed.
If the prompt does not advance, keep its wording and the stage reached. A description such as account management opened and verification failed gives support more information than saying the app could not be deleted. Keep the code private and use it in the official flow that requested it.
Check any consequence that matters before submitting
The FAQ describes the deletion process. For a decision that depends on retaining data or recovering an account, read the current account information presented by Mediacorp before confirming. If the immediate goal is regaining access, use the password-reset route to check the existing identity.
Keep the final confirmation privately if it is needed for your records. Record the account and outcome carefully enough to recognise the completed action later without sharing its verification code.
Sources and review
- meconnect FAQ: account deletion — Mediacorp