Identify the existing account
Find the prior order reference and tell support the term you want. Ask whether the renewal extends the existing expiry, when it begins, whether the credentials change and what the complete amount will be.
Keep software and service expiry separate
An independent player licence can expire on a different schedule from your Hot IPTV account. Read the exact warning and contact the party that controls it. A software payment does not renew service access.
After confirmation
Keep the actual payment receipt and written service term. This static site has no automated billing or account-extension integration. Verify the account state through the real player and support route.