Open the exact video in the RTVE Play app on your phone or tablet. Choose Descargar from the title’s options when it is offered. Check the result in Descargas on the same device. A title on your saved list is a reference you can use to find it again.
Choose the video rather than the series
RTVE Play describes separate options for saving a programme and downloading a video. If you plan to watch a series offline, start with the season and episode you want. Use the episode’s menu and look for the download icon.
The available options belong to that item. If the download option is absent for the episode, check another eligible episode or plan to stream it where you have a connection. Keeping the series in your favourites makes it easier to return to the catalogue later.
Complete the download on the device that is going with you
Start the download while connected. RTVE says the download begins after you choose Descargar. Find the episode in the app’s Descargas area on that phone or tablet. If several people use different devices, repeat the check on the device that will be used offline.
For a series, compare the episode label shown in Descargas with the one on its programme page. That catches an easy mistake when several episodes have similar descriptions or the app opens at a different episode from the one you meant to select.
Use lists for later and downloads for the trip
RTVE describes signed-in features such as saving favourite items and continuing a programme on another device. Keep those features separate from the mobile download you just prepared. The list helps find the episode and the download is the copy to check on the device you’ll use.
If you’ll need the video somewhere with no connection, verify it before departure. Check the completed entry and any availability message the app shows. If you need a different episode, prepare that one while you can still open the programme page.
Record the specific item if the download fails
For an error, keep the series and episode, device type and the stage you reached. A missing Descargar option, a download that fails and an item that no longer appears in Descargas describe different situations. Include which one you saw when you use RTVE’s help.