Register SBC+ and use the right login number

Start at the broadcaster's registration link

Open the SBC+ Selfcare link from SBC's own registration guide or FAQ. Selfcare creates and manages the account; the media app and the web player are where those credentials are then used.

Have the mobile number available before starting, because the guide sends its verification code there. Preserve the country-code format consistently through registration and later login. A correctly entered password will not resolve a username entered in a different format.

Complete the published registration sequence

The official guide describes the following process. Read the current form and its terms as you complete it; these are the broadcaster's published steps, not a registration performed for this guide.

1. On Sign Up, enter your first and last names and the mobile number including its country code.
2. Add an active email address if desired; SBC marks email as optional but recommended.
3. Create and confirm a password, acknowledge the terms, then choose Next.
4. Enter the verification code sent to the mobile number you supplied.
5. Wait for the registration-complete confirmation identifying the Freeview plan.

Use the completed account in the player

The guide then directs mobile users to the SBC+ app from the relevant official app store. At login, enter the same country-code mobile number and the password created during registration.

For browser viewing, follow the web-player link in SBC's FAQ, which identifies ott.sbc.sc. The FAQ separately sends account-details enquiries back to Selfcare, using the mobile number and password. A request to view account information and a request to play a programme can therefore lead to different destinations.

The verification code belongs to the registration stage described above. Do not assume that it replaces the password field in every subsequent login screen simply because both actions involve the same phone number.

Identify which stage needs help

If the process stops, record whether it happened while submitting the form, receiving or verifying the code, completing registration, or signing into the player. That description is more useful than reporting only that SBC+ does not work.

The published FAQ still describes current access as within Seychelles and says offline viewing is unavailable. Its older aspiration for worldwide expansion is not confirmation that such access has launched. Successful registration alone should therefore not be treated as proof of playback from every location or without an internet connection.

If the registered number and password are accepted in Selfcare but viewing remains unavailable, keep the account stage and the media-access question distinct when using SBC's published support route.