For TF1-group broadcast television, inspect the programme’s subtitle or AD indication, then use the television, TNT receiver or operator box accessibility controls. French subtitles and audio description are different features. The Multilingue option concerns original-language material and should not be mistaken for the hearing-access subtitle setting.
This is the broadcast-receiver route
TF1’s September 2026 accessibility help describes controls on a television, TNT adapter or operator box. It does not establish the same menu sequence inside every TF1+ streaming app. Start by identifying the route and screen you are actually using.
Then inspect the particular programme. The help identifies a crossed-ear symbol for subtitled programmes and an AD indication for audio description where available. A channel’s general accessibility offering does not establish the required track for every programme or edition.
Choose the relevant feature
For subtitles, the documented receiver route is the Sous-titrage menu and Sous-titre français. For audio description, TF1 directs viewers to the receiver or television menu, with an AD remote-control button on some manufacturers’ equipment. Read the current device wording rather than expecting every remote to have that button.
A subtitle track supplies text, while description adds spoken information about visual material. Decide which is needed for the particular viewer and programme. Selecting one is not evidence that the other has been enabled.
Read a live subtitle delay in context
The broadcaster says captions for a live transmission are produced in real time and may follow the picture by several seconds. That is a specific explanation for live caption timing. It should not be used to dismiss missing captions altogether or a different problem on a recorded programme.
Keep the programme and whether it is live in the support question. “Subtitles appear slightly after speech on this live item” is more precise than a general claim that every subtitle function is broken.
Check the setting before escalating
TF1’s focused subtitle help says to distinguish Sous-titrage from Multilingue, which is used for foreign films in their original version. It also points to broadcaster support and the provider or manufacturer for persistent difficulties.
If the setting is correct but the feature is missing, retain the programme indication, receiver or box identity and the exact displayed option. Those details separate an item without the feature from a menu-selection or distribution issue. They also keep the next check tied to the route actually used, instead of applying an unrelated streaming-app instruction to a television receiver.