Accounts and privacy
Write a support report that is useful without exposing a password
A clear support report describes what failed, where it failed and what changed. Start with the minimum details needed to reproduce the problem.
Read the articleExplore accounts and privacy articles: Write a support report that is useful without exposing a password, Check the publisher before downloading a player.
A clear support report describes what failed, where it failed and what changed. Start with the minimum details needed to reproduce the problem.
Read the articleSimilar app names and flame icons can belong to different developers. Verify the publisher and supported platform before installing or paying.
Read the articleTell us the device, player and viewing questions that matter. Install a suitable player, then ask for the 24-hour trial.