In the signed-in TVer member information, choose the email field, enter the new address and any requested current password, and continue. Enter the code delivered to the new mailbox and choose Change. Check for completion and confirm the address. The television’s QR code transfers the account edit to a phone or tablet.
Prepare the new mailbox
Confirm you can read messages at the new address before opening the edit. Compare its spelling with the actual mailbox name. The verification code is sent there, so a viewer checking only the old inbox can miss a correctly delivered message.
Check the username and current address on the account page. If several people share a television, identify the intended TVer ID from its member information. The task moves the existing account to another mailbox. The profile identity matters even if another household member uses a similar address.
Finish the member-information edit
TVer’s help reaches member information through the signed-in account or username and settings controls. Interface labels vary, so use the options displayed on your device.
- Open member information for the intended TVer ID.
- Select the email field and enter the new address. Supply the current password if the form requests it.
- Continue and open the verification message in the new mailbox.
- Enter that code on the official form and choose Change.
- Check the completion message and the updated address in member information.
Follow the television’s handoff
The television app cannot directly edit the address. Open the account or profile controls to display its QR code, scan it using a phone or tablet, and sign into the intended ID there. Complete the member-information edit on that second screen.
Suppose the television still displays its QR code while the phone has opened the email form. That is the expected separation between the handoff and account edit. Continue with the form on the phone and check its completion before scanning the QR code again.
Resolve the stage that stopped
The help says a password reset may be requested if the current password falls short of the service’s present requirements. Follow that official prompt, then return to the address edit. If the form already accepted the new address but the code has not arrived, check the new mailbox and the actual verification screen instead.
After completion, identify the account using the updated address. TVer’s support desk does not make the address change on a viewer’s behalf. If the process stops, a report that says which step failed is useful. Reaching member information, submitting the address, receiving the code and seeing the completed result each establish a different part of the change.