VTM GO’s on-demand subtitle control is at the bottom right of the player. Its help distinguishes supplied subtitles and the T888 option, and says the subtitle option cannot be changed during live viewing. Caption styling is a separate device setting, with supported OS routes and current limits for Samsung Tizen and LG webOS.
First identify live or on-demand viewing
The subtitle help describes an on-demand control that can enable or disable subtitles. It says supplied programme subtitles can appear automatically and identifies a T888 alternative. It separately states that the subtitle option cannot be changed while watching live.
That distinction changes the next action. If you are on the live service, repeatedly searching for the on-demand toggle does not address the documented limitation. Keep the programme and route with the request before deciding whether the issue is finding a control or the live setting’s scope.
Use the current item’s lower-right control
On the selected on-demand item, inspect the subtitle icon at the bottom right. Read the offered options and choose the intended text feature. A programme already displaying subtitles and an additional T888 choice should be read through their actual labels.
Retain the exact episode if you are preparing the session for someone else. A general series title does not show which item or text option was selected. If the necessary choice is missing, keep the visible options for the official support question.
Style is a separate operating-system decision
VTM GO’s style help describes the following routes. Current menu wording can vary with the operating-system version, so use the device’s own accessibility labels.
| Platform | Published style route or limit |
|---|---|
| Android | Settings → Accessibility → Captions |
| iOS | Settings → Accessibility → Subtitles and Captioning → Style |
| tvOS | General → Accessibility → hearing-related Subtitles and Captioning → Style |
| Samsung Tizen | The help currently says subtitle personalisation is unavailable. |
| LG webOS | The help currently says subtitle personalisation is unavailable. |
Check selection and appearance separately
First inspect whether the programme has the needed subtitle option selected; then inspect its appearance on the chosen device. Changing a caption style is not the same action as adding a missing track or changing the live service’s documented setting.
For support, preserve the device platform, programme, live/on-demand route and whether the issue is text selection or style. These details are more useful than a general complaint about subtitles. They also prevent an OS menu intended for a phone from being treated as an app control on a different television.