Identify the subject before the access route
A network name does not always identify the national or regional feed. Match the channel edition, language and programme time.
3sat
Identify 3sat’s shared cultural television service and distinguish its live channel from a particular on-demand programme.
Make the request precise
- Name the exact subject and national or edition context.
- Use an official schedule or title page for the date, fixture, season or episode.
- Tell support the viewing country, language and intended device.
- Confirm current account-specific access during the trial rather than inferring it from artwork.