Check each layer of the setup
Account access
Use the login method issued for the actual account. Player installation alone does not activate service access.
Programme guide
Source data and player support determine the guide. Check the exact feed and time zone.
Picture and sound
Source formats, decoding and output hardware affect the result. A brand name or output setting is not a native-resolution measurement.
Language choices
Interface language, audio, captions and audio description are separate questions for the particular item.
Recording and catch-up
Local recording and provider replay are separate capabilities. Confirm both the app and account conditions before relying on them.
Device changes
Check the device registration and connection allowance before moving or using a second screen.
Accessible browsing on this website
Use keyboard navigation, the skip link, visible focus, native FAQ disclosures and the media section’s motion control. Reduced-motion preferences show a static wrapping reference list. Pricing cards stack one per row on narrow screens.