Identify the subject before the access route
A service membership, rental, television bundle and player app are different products. Use these references to identify the right entity.
M6+
Distinguish M6+ from M6 television, the former 6play name and partner distribution routes, with free replay and separate paid features.
CANAL+ streaming
Distinguish CANAL+ in France as a premium channel, a publisher of programmes and channels, and a streaming route aggregating other services.
Make the request precise
- Name the exact subject and national or edition context.
- Use an official schedule or title page for the date, fixture, season or episode.
- Tell support the viewing country, language and intended device.
- Confirm current account-specific access during the trial rather than inferring it from artwork.