Formuler’s current MYTVOnline 3/4 app backup differs from the older Z8/Z Alpha/Z+ Neo device backup. Match the app, device and firmware first. The current app-backup page contradicts itself about other-device restoration, so treat cross-device portability as unconfirmed.
Name the recovery object
Decide whether the intended recovery concerns MYTVOnline settings and database, a named legacy device configuration or personal media stored elsewhere. Keep these as separate inventory rows. A familiar archive filename is not sufficient evidence that the whole household’s recordings or external-player setup is protected.
Record the original model, installed app edition, firmware and archive date. Keep the archive private because source configuration can include sensitive account information. Do not use a restore as a harmless way to discover its contents on a working device.
Use the correct published scope
The checked documents describe different boundaries.
| Backup family | Documented route and limits |
|---|---|
| MYTVOnline 3 app | Settings > Backup & Restore Options. Covers content-manager settings and named live/VOD/series database items. |
| MYTVOnline 4 app | Menu > Settings > App Settings > Backup or Restore. |
| Z8/Z Alpha/Z+ Neo device | Home > Settings > Storage & Reset. Match the receiver model and firmware version. |
Prepare a suitable destination
The current app guide specifies at least 2 GB of external storage in FAT32 or NTFS. The older three-model guide specifies a FAT32 USB device. Preserve any existing files before preparing media. Use a compatible existing drive if the task is only to inspect a known archive.
For an intended supported backup, use the matching menu, keep the device connected and wait for completion. Verify that the archive exists on the intended drive and note its date. The legacy Restore screen shows date and size before you choose whether to proceed.
Resolve portability before replacement
The MYTVOnline 3/4 page’s introduction mentions other devices, while its IMPORTANT section says same device only. Use same-device recovery within the actual supported configuration and ask Formuler to clarify a replacement or edition migration before proceeding. Do not infer that a MYTVOnline 3 archive is a supported MYTVOnline 4 conversion.
For the three named older models, a firmware mismatch is an explicit stop condition. Ask for a supported recovery path rather than prescribing an unverified downgrade or firmware download. A source may also require provider-authorised device registration separately from any restored app setup.
Record what each backup protects
Keep the archive date, originating model and firmware with an inventory of the data you need. Preserve the working device state and the only copy of the archive while resolving a compatibility question.
| Recovery goal | Check before changing the setup |
|---|---|
| MYTVOnline settings and personal lists | Match the app edition and original device. Check the named database items after an eligible recovery. |
| Legacy device settings | Match the named model, firmware and archive date. Ask Formuler about any mismatch. |
| Personal recordings | Identify the media storage and verify its independent copy. |
| Service access | Confirm the provider’s supported account and destination registration. |