Audio Guidance is LG’s native spoken interface assistance. On compatible remotes, LG documents holding Mute to open Accessibility and switching Audio Guidance there. Check the actual webOS model and remote, then verify a menu response rather than judging it by a programme narrator.
Identify the spoken task
Record the LG model, webOS version and remote in use. Ask whether the viewer wants menu labels read aloud, a slower or clearer navigation experience, or a different programme audio track. These needs can coexist and should be recorded separately.
Use a harmless native screen such as the main settings list. Avoid entering passwords during an initial spoken-navigation comparison. The aim is to check a predictable control path without changing the player’s saved account or the programme’s selected language.
Reach the native control
LG’s checked guide describes a held-Mute shortcut on a compatible remote; exact menus vary by webOS and model.
- Open Accessibility using the documented shortcut or the model’s settings route.
- Locate Audio Guidance and record its starting state.
- Set it to the viewer’s chosen state.
- Move between a few native menu items and listen for the corresponding interface response.
- Return to the starting menu and confirm that the viewer can reach the control again.
Recognise the boundary
A successful spoken settings label establishes a native navigation result. It does not establish that every label inside an independent player is accessible. Check the essential app tasks separately: locating a category, selecting an authorised item, reaching playback controls and returning to the list.
If a narrator continues describing scenes after native guidance changes, open the actual programme’s audio choices or the external device’s documented controls. Preserve the helpful interface setting while investigating the programme track. Turning menu speech off repeatedly is not a useful way to identify a descriptive audio track.
Keep a useful result for the viewer
Record the exact native action that is spoken and any player action that is not. “Settings labels work; the selected app’s audio-track button has no useful announcement” is more actionable than “the voice is broken”. Keep the model, software and app edition with that note.
The expected outcome is a usable native guidance preference and a clear list of any app-specific gaps. Use LG’s model guidance for a missing native option and the player publisher’s accessibility documentation for an app limitation. Do not remove assistance another household member depends on as a general playback fix.