MYTVOnline 3 separates contents refresh from EPG actions. Refreshed contents must also be applied. Its Clear EPG action deletes saved guide data across connected portals, so choose Update rather than Clear when deletion is not the intended operation.
Confirm the installed edition
Read the actual MYTVOnline edition before using this reference. These controls come from Formuler’s MYTVOnline 3 guide and must not be transplanted into MYTVOnline 2 or 4 merely because the names resemble one another. Identify whether the problem is an old channel list, missing programme entries or a schedule attached to the wrong feed. A refresh is not a substitute for diagnosis.
Select the data operation
Formuler documents Contents Data under Settings > Content Manager > Data Sync. After refresh, the new contents are applied through Refresh Contents in the main menu or a restart of MYTVOnline 3. The EPG data area has separate update and deletion choices. Read their scope before confirming.
| Operation | Purpose | Consequence to consider |
|---|---|---|
| Contents refresh | Retrieve updated content data. | Apply the new contents afterward. |
| Update EPG | Update guide data. | Does not mean every channel has listings. |
| Clear EPG | Delete stored guide data. | Saved guide data is lost for connected portals. |
| Clear and Update EPG | Delete then retrieve guide data. | Creates a fresh retrieval need after deletion. |
Retest one known item
Before changing anything, note a channel or programme that demonstrates the problem. After the chosen operation finishes and contents are applied where necessary, return to that same item. Record the displayed result and any refresh message. Do not issue another refresh simply because the current programme has not changed; confirm whether the provider supplied different data.
Because the documented operations can affect all connected portals, consider other authorised sources configured in the player. Avoid screenshots revealing their addresses. A successful data sync does not verify playback rights or the availability of catch-up for the refreshed listings.
Confirm which dataset changed
You should know which dataset was requested, whether it was applied and whether the original symptom changed. If the channel list is current but the guide is wrong, report that distinction with feed, date and edition. If the controls differ from the guide, ask Formuler about the installed release. No portal was connected or refreshed for this reference, and no promise is made about Hot IPTV’s guide coverage or refresh intervals.
Sources and review
- Refresh - MYTVOnline 3 — Formuler