Move your setup to another device
Before switching, identify a compatible player on the new device and confirm account connection rules. Stop playback on the old screen, then use the issued login.
Read more →ACCOUNT SUPPORT
A clearer route to account help.
Find the account, order and setup information that makes a support conversation useful.
GUIDES & NEXT STEPS
Account support
Identify your device and player correctly
Compatibility begins with the exact model, operating system and app store. Find those details in device information, then confirm the publisher and requirements.
Read more →Write a useful Hot IPTV support request
Contact WhatsApp +44 7532 814802 or [email protected]. Begin with the order reference if available, the exact symptom and the device and player. Include the.
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Find the account details you were sent
Find the delivery message associated with the order, including spam or archived conversations where relevant. Identify whether it contains a private playlist,.
Read more →Organize your everyday channel list
Begin with favourites and category filters instead of deleting source entries. Keep a small everyday list and preserve full channel names when regional editions.
Read more →Prepare an eligible refund request
Read the full refund policy and identify the payment date, purchase type and reference. The supplied Hot IPTV policy gives eligible first-time subscriptions a.
Read more →Renew the intended Hot IPTV account
Contact support before expiry with the existing reference and desired term. Confirm whether renewal extends the same login and from which date. After the agreed.
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Describe the scope of a playback outage
Record what still works: whether the app opens, playlist loads and another programme plays. For a second-device comparison, stop playback on the first and.
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Request a receipt for the right order
Request the receipt for a specific order using its reference, date, amount and currency. Provide purchase contact information needed to locate it. For a player.
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Store playlist details safely
Save the private playlist or credentials in a protected record, not a public note or screenshot. Include context identifying order, player and format. A backup.
Read more →Update a player without losing the setup
Use the installed app’s official store or verified publisher for updates. Keep a private account record and any supported favourites backup before major changes..
Read more →Verify the plan before payment
Compare package, term, total and currency with the written conversation. Confirm connections, activation and separate app charges before payment. The Hot IPTV.
Read more →LET’S GET YOU STARTED
Your screen. Your next step.
Install a suitable player, then WhatsApp us for your 24-hour trial.