OTT Navigator offers several ways to combine authorised providers. Category merging changes how the list is organised. Duplicate folding can give one channel entry multiple sources. Provider priority can determine which channel receives saved customisations when two sources reuse a channel ID.
Keep a provider-specific view for comparison
Record the nonsecret labels and order of your configured providers before changing the list. Use the actual app edition and check which Premium features are available. If a household needs a particular regional programme, start with a similarly named pair and verify both programmes while their origins are still visible.
Choose the operation that matches the problem
For duplicate folding, check Settings > Provider data > Channel processing > Duplicate channels, then inspect the folding and matching choices. Name-based matching can ignore quality suffixes, so a merged entry can represent sources with different pictures or schedules. In Lists settings > Channels, keep the option to show provider names enabled while checking the result.
| Problem | Control to inspect |
|---|---|
| Two providers supply a category with the same name | Review category merging and the option to keep categories distinguishable by provider. |
| Several entries should open from one list item | Check channel folding, then hold OK on the folded item and look for Switch to another media source. |
| A renamed or otherwise customised channel changed after adding a provider | Check provider priority and the possibility of a reused channel ID. |
Test a changed preference without deleting either provider
Suppose the fictional Hill and Bay providers both use internal channel ID 42 for different services. After Bay is added, its name sorts first and a custom name that used to belong to Hill appears on Bay’s channel. Under Settings > Provider, choose Hill, then Rename > Change priority. Put Hill first and compare the two entries. This addresses which provider receives the saved edits for that ID.
Now suppose both supply an entry labelled City News, but only one carries the desired regional bulletin. Open the intended source through the channel menu and confirm the programme. If the combined entry obscures that choice in everyday use, keep the two listings distinguishable. A source switch may restore viewing while the original source still has its own issue.
Sources and review
- Managing channels of several providers — OTT Navigator
- My lists changed after adding a provider — OTT Navigator